The Creative
Problem Solver
by Jeffrey Leaf
Thomas Jefferson High School for Science and Technology
To be a successful
problem-solver requires that you learn to become four (4) different people
and learn when to be each:
Based on A Kick In The Seat Of The Pants by Roger von Oech
Explorer
Artist
Warrior
Explorer
The raw material of new ideas
is information. Information comes from many sources. It includes:
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facts
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theories
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concepts
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rules
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data
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feelings
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impressions
The Explorer
is the side of you that seeks all of these.
Anyone can look for fashion
in a boutique or history in a museum. The creative explorer looks for history
in a hardware store and fashion in and airport. Robert Wieder,
Journalist and Standup-Comedian
Like a prospector looking
for gold, the Explorer
knows not to look in the same places everyone else normally looks in. Be
curious. Ask questions. Look in strange places for answers to strange questions.
A problem well-stated
is a problem half-solved. John Dewey, philosopher
Know what you are looking
for so you don't get bogged down with information overload. Arm the Explorer
with a well defined problem.
Nothing is more dangerous
than an idea when it is the only one your have. Emile Chartier,
Philosopher
Look for as many facts, theories,
concepts, rules, data, feelings and impressions as you can collect. A professional
photographer takes literally hundreds of photos to get a few good ones.
(At a recent Super Bowl, Sports Illustrated photographers shot 250
36-shot rolls of film to get the 10-20 shots that actually made the magazine.)
A good problem-solver should generate many ideas in hopes of finding a
really good solution.
Inventing is a skill that
some people have and some people don't. But you can learn how to invent.
You have to have the will not to jump at the first solution...because the
really elegant solution might be right around the corner. The most likely
inventor candidate would be someone who says, "Yes, that's the one way
to do it, but it doesn't seem to be an optimum solution." Then he keeps
on thinking. Ray Dolby, Inventor
Look Beyond the First
Right Answer!
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One thing can lead to something
completely different.
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Shift your focus.
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Don't overlook the obvious.
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Pay attention to the small things.
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Look at the big picture.
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Slay a dragon.
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Use obstacles to break out of
ruts.
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Find the ideas you already have.
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Write it down!
People who are only good with
hammers see every problem as a nail. Roger von Oech, author
The Explorer
starts the creative problem-solving process. To be effective, the Explorer
must be courageous, flexible and open.
Artist
The Artist
follows the Explorer,
takes what the Explorer
generated, and manipulates the ideas.
The artist is not a different
kind of person, but every person is a different kind of artist. Eric
Gill, Philosopher
For the sound of a spaceship's
high speed deceleration in the atmosphere of Jupiter, a sound designer
on a science fiction movie tried a few varied ideas. Then he set a piece
of dry ice on a piece of sheet metal. He put a microphone nearby and heated
the bottom side of the sheet metal with a blow torch. The quick melting
of the dry ice gave the designer exactly what he was looking for.
The Artist's
tools are in his or her mind:
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Adapt-Change contexts.
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Imagine-Ask, "What if...?"
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Reverse-Look at it backwards.
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Connect-Join together.
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Compare-Make a metaphor.
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Eliminate-Break the rules.
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Parody-Fool around.
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Incubate-Do nothing.
Creative Thinking may simply
mean the realization that there's no particular virtue in doing things
the way they have always been done. Roger von Oech
Every child is an artist.
The problem is how to remain an artist after growing up.
Judge
The Judge
takes over only after the Explorer
and Artist
are finished. The Judge
evaluates the results.
Play is what I do for
a living; the work comes in evaluating the results of the play. Mac
MacDougall, Computer Architect
The Judge
must evaluate based on some criteria and not be skewed by wrong assumptions:
The human mind likes a
strange idea as little as the body likes a strange protein and resists
it with similar energy. W. I. Beveridge, Scientist
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What's wrong with this idea?
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What if it fails?
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What assumptions am I making?
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Are my assumptions current?
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What's my cultural bias?
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What's clouding my thinking?
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Bring in the fool.
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Make the Decision!
If you spend too much time
warming up, you'll miss the race. If you don't warm up at all, you may
not finish the race. Grand Heidrich, Runner
Warrior
No matter how hard the Explorer,
Artist
and Judge
worked, if the solution isn't pursued, the idea is worthless. Making it
happen is the job of the Warrior.
Try? There is no try.
There is only do or not do. Yoda in The Empire Strikes Back
Remember:
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Change is inevitable.
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Everyone resists change.
Therefore, the Warrior
must:
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Put together a plan.
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Put a fire in his or her belly.
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Put a lion is his or her heart.
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Get going.
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Get rid of excuses.
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Strengthen his or her shield.
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Sell, Sell, Sell.
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Be persistent.
Either you let your life slip away
by not doing the things you want to do, or you get up and do them!
Developed by Jeffrey Leaf
Last Updated 12/2/98