Common Problems

Web Access

• My webpage doesn't work.
  There are a number of possible problems, but check for these common things first:
  1. Is the subdirectory for all of your pages called web-docs and is it located immediately off of your main user directory?
  2. Are the permissions on the directories related to your web files all set to 755 in order to allow others to read and execute web files?
         Use chmod 755 <dirname> to change directory permissions.
  3. Are the permissions on files in your web directories set to 644 in order to allow other the ability to read the indivirual files?
         Use chmod 644 <filename> to change file permissions.
  4. Is the default file in that directory called index.html?

• I can't logon the computer.
  Some possible causes are:
  1. You don't have an account
  2. Your password is wrong
  3. Default settings in your directory cause an error
  4. The computer isn't receiving account updates and doesn't know you exist
  5. The computer's network connection is not good
  6. The computer you are trying to use is down
  7. The main file server has crashed
  8. The computer is unplugged
  9. All of the above